A pendant waits for an emergency. HealthAssist tries to prevent one.
Traditional medical alert pendants and bracelets — and most PERS smartwatches — only act after someone presses a button. HealthAssist watches vitals passively, hour by hour, and flags a problem before it becomes an emergency.
No upfront cost for the device or setup — just a reasonable, fully refundable security deposit, returned when the watch comes back to WellCare Today in good-to-excellent condition.
Not every device on your wrist does the same job
Pendants and bracelets solve one problem — getting help after something goes wrong. Other PERS smartwatches add some passive tracking, but not a full monitoring and adherence system built on medical-grade sensors.
| Feature | Pendants & Bracelets | Other PERS Smartwatches | HealthAssist |
|---|---|---|---|
| One-press emergency call | Yes | Yes | Yes |
| Automatic fall detection | Some models | Some models | Yes |
| Active GPS location updates | Limited | Varies by model | Every 30 minutes |
| Sensor hardware | Basic / proprietary | Proprietary, mixed quality | Samsung Galaxy sensor platform |
| Manufacturer | Varies by brand | Typically generic hardware, manufactured in China | Samsung — a global flagship smartwatch manufacturer |
| Average device lifespan | Varies by brand | Shorter, consistent with lower-cost generic hardware | Longer, built on Samsung's consumer hardware standards |
| Remote device management | Not applicable | Rare / limited | Samsung Knox — kiosk lock, remote software updates, carrier switching |
| Device reuse across subscribers | Not applicable | Not available | Deactivate and reactivate the same watch for a new subscriber |
| Heart rate monitoring | Not tracked | Periodic, varies | Hourly |
| Blood oxygen (SpO₂) | Not tracked | Rarely included | Hourly |
| Temperature tracking | Not tracked | Rarely included | Included |
| Sleep tracking | Not tracked | Sometimes | Included |
| Medication reminders | Not included | Rarely included | Included, with adherence tracking |
| Condition-management reminders | Not included | Not included | Included |
| Passive, continuous monitoring | Button-press only | Limited | Continuous |
| Early Health Warning to caregivers | Not available | Not available | Annie AI alerts on out-of-range readings |
| 24/7 emergency monitoring | Yes | Yes | Yes — or API to your monitoring center |
| RPM / RTM billing dashboard integration | Not applicable | Not available | API-connected |
Built on Samsung Knox — the same device management enterprises trust
The HealthAssist program runs on Samsung's Knox mobile device management software, giving WellCare Today control over every watch in the field — long after it ships.
Locked down to its job
Every watch can be locked into kiosk mode, restricting it to HealthAssist functions only — no stray apps, no settings a subscriber can accidentally break.
Upgraded without a truck roll
Software updates push remotely to every device in the field, so improvements to Annie, HealthAlert, and the monitoring pipeline reach subscribers without a return-and-replace cycle.
Coverage where the subscriber lives
If a subscriber is in a poor-coverage area, WellCare Today can switch the watch's network provider remotely — no new device, no in-person visit.
Most alert devices wait for the fall. HealthAssist watches for what leads to it.
A pendant is only as good as someone's ability to press it. HealthAssist's Early Health Warning is built to catch trouble while there's still time to act on it.
● Pendant / bracelet path
No vitals are tracked. Nothing is monitored until something happens.
A fall, or a health event severe enough that the wearer can still reach and press the button.
Emergency response is dispatched — after the event has already happened.
● HealthAssist path
Heart rate, SpO₂, temperature, sleep, and medication adherence are captured automatically, all day.
Annie identifies the change against the subscriber's safe zones — no button press required.
Registered caregivers get the specific reading and details by SMS, with time to check in before it becomes an emergency.
Medication reminders that show up in adherence rates, not just in the app
Most PERS devices don't touch medication management at all. HealthAssist's reminders and self-confirmed adherence tracking are built to keep subscribers on top of their medication and condition-management routine — and it's demonstrated results in a live Cigna Medicare Advantage deployment, not just in a lab.
The same monitoring, connected to your billing dashboard
HealthAssist data doesn't have to live in a separate app. It can feed directly into the RPM/RTM and reimbursement systems you already run.
API-connected data
HealthAssist readings — vitals, adherence, and alert history — can be delivered by API directly into your RPM or RTM dashboard, alongside your existing patient data.
Uploads built for the CMS threshold
Guaranteed device uploads on more than 16 days per month keep patients over the transmission threshold most RPM/RTM CPT codes require — supporting the reimbursement your practice bills for.
Lower churn, same monitoring center
Keep your existing 24/7 monitoring relationship, or route HealthAssist alerts through it via API — subscribers get more value from the same device, which shows up in retention.
Channel Partner Pricing
PERS companies, monitoring firms, and distribution partners bringing HealthAssist to their subscriber base get channel partner pricing on the device deposit and monthly rate.
Email d.ferrara@wellcaretoday.com for current Channel Partner Pricing, including device deposit and monthly rate options.
Email d.ferrara@wellcaretoday.comReady to upgrade from a pendant?
Order the Samsung Galaxy LTE Smartwatch with HealthAssist — no phone required, one-press emergency calling, fall detection, and passive health monitoring built in. No upfront payment for the device or setup — just a refundable security deposit, returned when the watch is sent back in good-to-excellent condition.
Order HealthAssistRunning a PERS or monitoring company?
Add HealthAssist's sensor and adherence data to your platform via API, or route alerts through your existing 24/7 monitoring center.